Level 2 & 3 Counselling Courses Starting From £93.75 Per Month Only!

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FREE - Community Counselling Service

Person attending an online anxiety understanding session with notebook and coffee.


At INNATE Counselling & Psychotherapy, we believe that everyone deserves access to quality therapy and emotional support, regardless of their financial circumstances.


Our Community Counselling Service offers FREE counselling sessions to adults who may benefit from emotional and therapeutic support. There is no charge for counselling sessions provided through this service.


Sessions are delivered by counsellors who are registered with a recognised professional body, such as BACP, NCPS or UKCP, and work under regular clinical supervision with qualified and experienced professionals. This helps to ensure that the support provided is safe, ethical and of a high standard.


Our service provides a confidential, compassionate and non-judgmental space where you can talk openly about what is happening in your life. You may be experiencing grief, anxiety, low mood, relationship difficulties, significant life changes, or simply feel that you need someone to talk to.


Counselling is tailored to your individual needs, providing space to explore your experiences, emotions and difficulties at your own pace.


Service details:

  • FREE counselling – no session fees
  • Online video counselling sessions
  • Regular ongoing support
  • Short- or longer-term counselling, depending on individual needs
  • Counsellors are registered with a recognised professional body, such as BACP, NCPS or UKCP
  • Counsellors work under regular clinical supervision
  • Open to adults from all backgrounds

Our aim is to make accessing counselling a little easier by removing financial barriers and providing a warm, supportive and professional space where you can feel heard and understood.


Contact us to find out more or book a free initial consultation to explore whether our Community Counselling Service is right for you.


Book a free consultation

Frequently Asked Questions

Please reach us at sana.kamran@innatetherapy.co.uk if you cannot find an answer to your question.

There is no charge for this service. It is free.


After we receive your referral or inquiry, we will contact you efficiently and swiftly to arrange an initial telephone consultation with you. Sana, who is our experienced Counsellor and Director at INNATE, will make the first point of contact with you to arrange a mutual time to discuss your issues. This phone call will be 15- 20 mins and is complimentary. 


A clinician will assign you to one of the best supervised counsellors on the team. Our therapists are in advanced level of counselling and psychotherapy training and have supervision regularly to ensure that they are assisting you in the best way possible.


This is your time to ask us any questions about the way we work and how we can support you during a difficult time. We would also like to know a little bit about you so that we can pair you up with the right and the best therapist for you. 


We can move you to a different counsellor should you wish to change for any reason. 


Short term and long term sessions are available. 

We will allocate you 12 sessions to start with. A request can be submitted to extend the sessions towards the end of the therapy. 


All our sessions are online, via Zoom or Google Meet. We offer online sessions so we can facilitate for a wider community across UK. 


Sessions will be once a week and each session is 50 mins long. 


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